Ordering an Installation for a Capture Card
General info:
Customers will receive the shipping information once an order is placed, please include your DCXXXX number on the first line of the address or inside the package. Ensure the package is protected as any damage to the item on arrival is the responsibility of the sender.
Customers only need to send the console. A SD card can be sent (If the console is using CFW) however please backup valuable data before sending the console, this can be done with GodMode9
We recommend US buyers to send to us via USPS’s $26 option (this may vary in cost depending on your location), please ask for this at your local post office. However please be aware that USPS can refuse to send Lithium Ion batteries, if this occurs please just send the console without a battery.
When sending your console please value at appropriately as any customs fees incurred due to the value of the console being too high is payable by the sender, please also be aware that this value is also the amount you are insured for. The value a customs fee will trigger at is around $110.
FAQ
Where is this item I saw previously?
If a product is not visible on our site we are either sold out and not accepting back-orders, or sold out and we do not have stock of it.
Do you install Capture Cards into 2DS?
We currently do not provide Capture Cards installations to:
– DS
– DSi
– New 3DS
– 2DS
– New 2DS XL/LL
However if you have the parts we can provide the installation service
Why did the console I received not have the DC Theme?
We no longer provide a CFW installation service to make consoles region free.
Why has my order not arrived yet?
We are currently still only a 1 person team with my wife helping out on her days off. We thank you for your patience as keeping up with this amazing reception is a huge undertaking. We would rather delay orders and it be right first time than rush them out without the proper quality assurance.
I have missed my delivery and it is being returned what do I do?
Check with your local depot and see if you can rearrange delivery before it leaves, if the item does make it’s way back to us then the shipping fee would need to be paid again. If this occurs please contact us directly via email, tracking numbers are sent to you via email once the item is dispatched.